Sparta Lanes

There’s a very suspicious woman who walks around the building harassing people. When I spoke to employees, they simply said “yeah, she comes here often”. This woman cornered me in the bathroom and screamed at me for no reason. Before that I saw her walking around in circles, then I watched her pick drugs up off of the floor. When I informed staff they claimed there was “nothing that could be done”. I highly advise against putting yourself, family and friends in this place. Very disturbing.

We actually had a good time there, but some of the staff are quite nasty. The woman there was very demeaning toward people with disabilities. Additionally, there is no accessible entrance nor accessable rest room. I was very pleased that they accepted the Kids Bowl for Free program, but when we went to pay, I told her my wife and I are seniors. She charged us full price and when I questioned it, she told me she did give us the senior discount which was a lie. It wasn't worth making a stink about it. Her attitude, particularly regarding children and adults with disabilities, is beyond belief.

Was not impressed after having my son’s birthday party there yesterday 11/5. I paid my party in full before even arriving. Including pizzas. The host for our party told my guest they could not have the pizza it was for the kids. If I paid for this pizza anyone of my guests should be able to eat it. Then it was time for cake she comes out with a cake that was not mine. I told her this is not my cake she said well this is the only one back there. It took her 15 minutes to find my cake. Then held the sharpie hostage until most of my guest left already. I don’t think I will be returning for another party or even bowling because that ruined my entire party. To have upset guests that attended my party.

My family and I had a great time at sparta lanes last week. We went on a Tuesday night so it was very quiet but perfect for my daughter. We ordered some food at sparta pour house. The young girl working was very patient with my daughter while trying to order and put a smile on her face. My daughter kept wanting to go back and order more just to talk to the worker. GREAT customer service. and great updates. We will be going back to sparta lanes.

Wish we had a better time here today. We started out at lane 27 & after bowling a few frames, the score screen stopped recognizing our throws. We had to manually enter every score. After a few frames of this, we let an employee know. He was attentive & watched, & resolved it by sending us to another lane. We moved all our stuff over to lane 20, & this is where things really took a turn for the worse. We began our second game & after throwing our balls down the lane, they simply wouldn’t come back. They would get stuck behind the pins, & keep spinning & spinning never to return. The only thing we could do was keep throwing balls back there & hope they would push the balls back onto the track so they would come back. We told the employees literally 3 separate times & all they said was they would let someone know. There was a young guy & girl working. When we tried telling the girl & getting her attention she literally looked at us, made eye contact, & kept walking away from us. We got so frustrated waiting for our balls to come back for literally 10-15 minutes we considered just getting up & leaving because not one time did one of the employees come to at least see what we were talking about when we told them our balls were not returning, at least like they did when we had our problem at the original lane. I would understand if they couldn’t because they were busy dealing with other customers, but we could see them from our lane looking at their phones a few times. Eventually we noticed the people in the lane next to ours started to have the same issue with their balls not returning either, so clearly they have equipment issues. This was pretty surprising considering the whole place has been revamped & looks new compared to how it used to look a couple of years ago, which is why we went in with higher expectations. However, that’s not to say expecting functioning equipment should be considered high expectations; that should be pretty much the bare minimum. When we went to go pay when our game finally finished, the guy at the counter took off the price of 2 of our shoe rentals ($9) for the issues we encountered. We appreciated this & thought it was a fair discount so we left satisfied with that. Hopefully these equipment issues are resolved soon, since looking at some recent reviews on here I see other people mentioning similar issues.

Bowling alley number 22 has been stuck for many minutes, but also kept on getting suck super consistently. This did not only bother me and my friends, but also the kids whom we brought along for a field trip. I suggest for this problem to be solved as soon as possible, even though you will most likely NOT see me return anytime in the future. Make sure things work before you open up for business.

It's okay. It could've been better, but I guess it could have been worse, too. I was there for a birthday party where I witnessed the staff give attitude to the parents & "lose" (to later find) the birthday cake. They also double booked, so there was a much larger & louder party going on right next to us. If you're going to over book, at least put them on the other side of the building. My son wanted to play arcade games, but the register at the front desk couldn't even break a $5 bill into singles. The games we did play weren't worth the money prize wise, unfortunately. ****NO CHANGING TABLE IN THE RESTROOMS!!!!!**** they have an entire locker room connected to the restrooms, but no changing table. And the counters are visibly grimy in there. The shoes looked old & worn but were okay. Actual bowling was okay, except the lane got jammed up a few times. The balls were clean & they had an excellent selection of sizes and weights. Screens and scoreboards were interactive and fun for the kids. Lasers were cool & provided good lighting. My final thought is that it's an older & basic bowling alley. It is probably a good time for a little trip with a small group of friends, but I definitely would not host a party here.